Please call the office immediately (we can be reached 24 hours a day, 7 days a week) Call 816-331-7108 and if it is not regular business hours, it will give you a number to call for an emergency. if you see water standing where it normally is not and if you notice green grass where it should not be. We would rather make a trip to investigate any and all of these cases than to let it go. We try very hard to maintain a very low level of unaccounted for water loss each month. We ask that you all due your part in keeping and maintaining our system in the best condition that we can for longevity and financial reasons. This is important to us and the industry.
If you have low pressure, call us immediately. Don't think it will go away or it may be just you experience this. Again, we would rather meet with you and find out for sure it is just you having the problem and maybe the problem is isolated to just you. But that way there is no guessing or putting off what could lead to larger problems later for you and the District.
Our entire staff is here to help you. We want to have open communication with our patrons. Call us for any reasaon idea or complaint. We will do our very best to help you immediately.
PWSD No. 2 of Cass County, Missouri was organized in November 1967 under Chapter 247 of the Revised Statutes of Missouri (RSMO). The District began serving water in 1970 to 300 customers. Water was purchased from the City of Belton. Since its beginnings, the District has grown to service approximately 1475 customers today. The District purchases approximately 750,000 gallons of water from the City of Kansas City, MO per day and sells approximately 400,000 gallons per day to retail and wholesale customers.
"This institution is an equal opportunity provider and employer."
If you have a question or concern, please call our office during regular office hours between 8:00 a.m.. and 4:00 p.m.. MONDAY THRU FRIDAY at 816-331-7108 or use our contact form to send an E-mail. The staff will be happy to assist you. We hope you will call when you have a question or concern. We all benefit from open lines of communication.
Do you own or manage property in Missouri? Do you know that water bills are ultimately the responsibility of the property owner? It is advisable for all landlords to monitor the account status of their properties on a regular basis. If you would like to receive an email of your property's bill, please submit a request to the office in writing.
PROCESSING FEES FOR PAYMENT TRANSACTIONS - EFFECTIVE JANUARY 1, 2016
Mastercard, Visa or Discover - $4.00 fee per each transactoin
Electronic Check - $1.25 fee per each transactions
These two payment types whether on the web or in-house require the use of a Web Portal and therefore an outside company processes them and directly deposits the funds into the District's account.
We offer an ACH Payment Option which is free and explained on the Payment Information tab at the left side of the screen.
CALL BEFORE YOU DIG!